Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox 50 wants to install "new helper tool" , what is it?

  • 6 balas
  • 7 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh PLBK

PLBK
PLBK
more options

I downloaded Firefox 50 via the built in update. When I hit restart to install the update, I get a window saying that Firefox wants to install a "new helper tool" and that I need to enter an admin password to complete the update. I can't find anything about this "helper tool" in the release notes or through a google search. I was wondering just what is it? Running OSX 10.11.16. Thanks.

I downloaded Firefox 50 via the built in update. When I hit restart to install the update, I get a window saying that Firefox wants to install a "new helper tool" and that I need to enter an admin password to complete the update. I can't find anything about this "helper tool" in the release notes or through a google search. I was wondering just what is it? Running OSX 10.11.16. Thanks.

Solusi terpilih

http://www.ghacks.net/2016/11/04/application-update-service-helper/

What the [email protected] extension is for.

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (6)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am not aware of this. Subject to any provided screenshots, I would suggest that this could be potentially unwanted software trying to be be installed by a third party.

PLBK
PLBK Pemilik pertanyaan
more options

Here is a screenshot of the pop-up. The download came through the built in updater on Firefox.

the-edmeister
the-edmeister
  • Moderator
more options

I have seen - [email protected] - listed on the Extensions page in a few Crash Reports I have. I have no idea what that extension is used for; but installing "mozilla" extensions seems to be coming the norm this year - don't ask the user just install it and don't provide a remove button.

James
James
  • Top 25 Contributor
  • Moderator
more options

Solusi Terpilih

http://www.ghacks.net/2016/11/04/application-update-service-helper/

What the [email protected] extension is for.

the-edmeister
the-edmeister
  • Moderator
more options

Thanks James.

PLBK
PLBK Pemilik pertanyaan
more options

James, thank you. Very informative.