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On Windows 10, fault message to launch

Gordon.-.Woods
Gordon.-.Woods
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I upgraded to Windows 10.

I downloaded version 40 Firefox - see attachments. I checked to see is Kaspersky is the problem - it does not seem so - see attachments.

I keep getting fault message that Firefox cannot load my profile.

Please help! I really enjoyed it on Windows 8! I want to continue using it.

Thanks.

Gordon

I upgraded to Windows 10. I downloaded version 40 Firefox - see attachments. I checked to see is Kaspersky is the problem - it does not seem so - see attachments. I keep getting fault message that Firefox cannot load my profile. Please help! I really enjoyed it on Windows 8! I want to continue using it. Thanks. Gordon

Solusi terpilih

When you were posting, the site should have suggested this help article:

How to run Firefox when your profile is missing or inaccessible

Was anything in there helpful?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Solusi Terpilih

When you were posting, the site should have suggested this help article:

How to run Firefox when your profile is missing or inaccessible

Was anything in there helpful?