Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Updated my plug - ins and now videos don't work. Mozilla said I had to so now I am stuck.

  • 1 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh the-edmeister

more options

Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

Semua Balasan (1)

more options

It seems that you have two different Flash plugins. Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0


First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.