Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Forbidden - you don't have permission to access / on this server

  • 3 válasz
  • 73 embernek van ilyen problémája
  • 19 megtekintés
  • Utolsó üzenet ettől: walterdeboer

more options

I get this message when I try to access ebay. I also get a screen in Japanese, both on the home page and sometimes when I try to bid on an item. Sometimes it works fine. Is this firefox or the website?

I get this message when I try to access ebay. I also get a screen in Japanese, both on the home page and sometimes when I try to bid on an item. Sometimes it works fine. Is this firefox or the website?

Összes válasz (3)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

In my case this was cause by the proxy "invisible.disconnect.me" that was installed by the Disconnect Search extention...