We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Reinstalled Firefox and many issues since

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 4 megtekintés
  • Utolsó üzenet ettől: Terry

dkphjeri12
dkphjeri12
more options

Hi, I've just reinstalled my firefox browser and I have some issues: - I can't install ANY add-on, even the ones from Mozilla Firefox itself, I get the message "Installation aborted because the add-on appears to be corrupt." on all of them - I can't add another language on my browser and get an error message "Firefox can't update your languages right now" - The screenshot option doesn't work, on any page

I have already tried deleting and removing all data from Firefox, and reinstalling it again but it doesn't work. I'm really at a loss with what to do.

Thanks

Hi, I've just reinstalled my firefox browser and I have some issues: - I can't install ANY add-on, even the ones from Mozilla Firefox itself, I get the message "Installation aborted because the add-on appears to be corrupt." on all of them - I can't add another language on my browser and get an error message "Firefox can't update your languages right now" - The screenshot option doesn't work, on any page I have already tried deleting and removing all data from Firefox, and reinstalling it again but it doesn't work. I'm really at a loss with what to do. Thanks

Összes válasz (2)

Mamoon
Mamoon
more options

Hey, Have you tried refreshing the browser? Will attach a link for detailed steps on refreshing Firefox for a possible fix. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Terry
Terry
more options

That message has confronted Windows users who have security software, particularly ESET. See for example https://support.mozilla.org/en-US/questions/1381931

Módosította: Terry,