Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Firefox not opening, despite clean install of Windows

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 4 megtekintés
  • Utolsó üzenet ettől: crrboomman67

crrboomman67
crrboomman67
more options

I just got this new computer today, and I decide to install Firefox on it, only to find that it crashes when you attempt to open it. It will flash for just a millisecond before closing itself. It is a fresh install of Windows, and I have ran all of the troubleshooting on the Windows side to check for corruption and its all correct. I have even contacted Microsoft support to see if this is a compatibility issue. They suggested I contact Firefox support. Any help is greatly appreciated!

There are no other programs on the PC other than Firefox


Processor 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz 2.59 GHz GPU Nvidia GTX 1070 Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 Installed on ‎3/‎2/‎2022 OS build 19044.1526 Experience Windows Feature Experience Pack 120.2212.4170.0

I just got this new computer today, and I decide to install Firefox on it, only to find that it crashes when you attempt to open it. It will flash for just a millisecond before closing itself. It is a fresh install of Windows, and I have ran all of the troubleshooting on the Windows side to check for corruption and its all correct. I have even contacted Microsoft support to see if this is a compatibility issue. They suggested I contact Firefox support. Any help is greatly appreciated! There are no other programs on the PC other than Firefox Processor 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz 2.59 GHz GPU Nvidia GTX 1070 Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 Installed on ‎3/‎2/‎2022 OS build 19044.1526 Experience Windows Feature Experience Pack 120.2212.4170.0

Összes válasz (1)

crrboomman67
crrboomman67 Kérdés tulajdonosa
more options

Update: I did a clean install of windows again, and it works. However, the moment I sign into my Microsoft account on the computer, Firefox refuses to open.