We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Receiving Same E-mail Over and Over Again

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 11 megtekintés
  • Utolsó üzenet ettől: Georgedn

more options

Over the last 24 hours or so my Thunderbird installation has been downloading the same e-mail (from a restaurant I subscribe to) numerous times. I've checked my isp's webmail and I know that there are other new messages there. But my Thunderbird keeps downloading the same e-mail every few minutes and does not download the messages I know to be on the server. I am running Windows 10 and AVG Internet Security.

Over the last 24 hours or so my Thunderbird installation has been downloading the same e-mail (from a restaurant I subscribe to) numerous times. I've checked my isp's webmail and I know that there are other new messages there. But my Thunderbird keeps downloading the same e-mail every few minutes and does not download the messages I know to be on the server. I am running Windows 10 and AVG Internet Security.

Kiválasztott megoldás

disable AVG email scanning and attempt to get mails. Once you have new mail you can re-enable it is you want.

Log into your web mail and empty the spam folder on the web server. It is most likely to have the poorly formed email that is at the heart of your issue, causing AVG to choke.

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (3)

more options

Also, the repetitive e-mails I am receiving all contain the same date and time 01/25/2019 2:10 pm.

more options

Kiválasztott megoldás

disable AVG email scanning and attempt to get mails. Once you have new mail you can re-enable it is you want.

Log into your web mail and empty the spam folder on the web server. It is most likely to have the poorly formed email that is at the heart of your issue, causing AVG to choke.

Módosította: Matt,

more options

AWESOME! Your advice worked like charm. Thanks very much for your prompt reply and your helpful advice!