Firefox fails to quit on OS X 10.10
Hello
I'm having an issue with Firefox 33.1 on Mac OSX 10.10 - basically Firefox fails to quit. If I issue a quit command the UI will shut down but the process stays active for ever.
1. This 100% reproducible 2. Tried "rest Firefox" to no avail 3. Tried to re-install Firefox (fresh download) 4. I have tried to run without extensions:
AGTMBP13:~ alex$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode LOGIN CALLBACK in libCVP11LCB: CK_RV CB_Initialize(CK_CONTEXT*, CK_C_INITIALIZE_ARGS*, CK_ULONG*) [22564] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-osx64_bld-0000000000/build/ipc/glue/MessageChannel.cpp, line 1547 [22564] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-osx64_bld-0000000000/build/ipc/glue/MessageChannel.cpp, line 1547 Terminated: 15 AGTMBP13:~ alex$
(the abort above is when killing the process).
All in all it simply does not work :(
Any suggestion most welcome
Összes válasz (3)
Hello,
To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:
- Use ONE of these methods to open the Firefox Troubleshooting Information page:
- Click the menu button
, click on help 
and select Troubleshooting Information.
- Type about:support into the Firefox address bar and press the enter key.
- Click the menu button
- At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Hello
Thanks for you answer - here we go with the troubleshooting infos --- Application Basics
Name: Firefox Version: 33.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: BetterPrivacy Version: 1.68 Enabled: true ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Name: Dictionnaire français «Classique» Version: 4.3 Enabled: true ID: [email protected]
Name: Ghostery Version: 5.4.1 Enabled: true ID: [email protected]
Name: LastPass Version: 3.1.54 Enabled: true ID: [email protected]
Name: NoScript Version: 2.6.9.3rc3 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
Name: npIpcam Version: 2.0.1.7 Enabled: true ID: [email protected]
Name: Perspectives Version: 4.5.2 Enabled: true ID: [email protected]
Name: Readability Version: 2.4 Enabled: true ID: [email protected]
Name: SPDY indicator Version: 2.1 Enabled: true ID: [email protected]
Name: Troubleshooter Version: 1.1a Enabled: true ID: [email protected]
Name: User Agent Switcher Version: 0.7.3 Enabled: true ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}
Name: Xmarks Version: 4.3.5 Enabled: true ID: [email protected]
Name: Adobe Acrobat - Create PDF Version: 1.1 Enabled: false ID: [email protected]
Graphics
Device ID: 0x 126 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: 0x8086 WebGL Renderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 102400 browser.cache.disk.smart_size_cached_value: 640000 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.fixup.alternate.enabled: false browser.history_expire_days_min: 10 browser.history_expire_days.mirror: 180 browser.newtab.url: about:blank browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.dont_prompt_on_enter: true browser.search.suggest.enabled: false browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20141030112145 browser.startup.homepage: https://www.google.com/ncr browser.startup.homepage_override.buildID: 20141030112145 browser.startup.homepage_override.mstone: 33.1 browser.tabs.warnOnClose: false dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 33.1 font.internaluseonly.changed: true font.name.serif.x-western: Verdana media.gmp-gmpopenh264.lastUpdate: 1415357552 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1415913133 network.cookie.prefsMigrated: true network.protocol-handler.external.mailto: false network.security.ports.banned: 8118,8123,9050,9051 places.database.lastMaintenance: 1416012207 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 places.last_vacuum: 1296166981 plugin.disable_full_page_plugin_for_types: application/x-bittorrent,application/pdf plugin.importedState: true plugin.state.doubletwistwebplugin: 0 plugin.state.folx3plugin: 0 plugin.state.folxnetscapeplugin: 0 plugin.state.officelivebrowserplugin: 0 plugin.state.sharepointbrowserplugin: 0 print.print_bgcolor: true print.print_bgimages: true print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_footerleft: print.print_footerright: print.print_headerleft: print.print_headerright: print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_pagedelay: 500 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_printer: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 17 print.print_unwriteable_margin_left: 17 print.print_unwriteable_margin_right: 17 print.print_unwriteable_margin_top: 17 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false security.warn_viewing_mixed.show_once: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1413937753
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2
Experimental Features
Anyone ? This is really annoying :(