Application Basics
------------------
Name: Firefox
Version: 27.0.1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports (including 1 pending crash in the given time range)
Extensions
----------
Name: The weDownload
Version: 0.93.19
Enabled: true
ID: ed149b31-2114-4948-bbf4-21fb338a9d9d@87b08077-a2a6-4480-a7a1-ade143a3d21e.com
Name: AVG Security Toolbar
Version: 15.2.0.5
Enabled: false
ID: avg@toolbar
Name: Bing Bar
Version: 6.0
Enabled: false
ID: [email protected]
Name: ClipConverter Desktop
Version: 1.1.2
Enabled: false
ID: [email protected]
Name: Default Manager
Version: 2.2
Enabled: false
ID: {3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}
Name: FastAccess Web Login
Version: 1.12
Enabled: false
ID: [email protected]
Name: K7 WebProtection
Version: 1.0
Enabled: false
ID: [email protected]
Name: Search Helper Extension
Version: 1.0
Enabled: false
ID: {27182e60-b5f3-411c-b545-b44205977502}
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
browser.startup.homepage_override.buildID: 20140212131424
browser.startup.homepage_override.mstone: 27.0.1
dom.mozApps.used: true
extensions.lastAppVersion: 27.0.1
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1393428401
places.history.expiration.transient_current_max_pages: 102097
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 0
plugin.state.java: 0
plugin.state.npdeployjava: 0
plugin.state.npfbdesktopplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.npk7srnpext: 2
plugin.state.nppdf: 0
plugin.state.npsitesafety: 0
plugin.state.npvlc: 0
plugin.state.npwinext: 0
plugin.state.npwlpg: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1393088356
Graphics
--------
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0046
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16571)
Driver Date: 8-25-2010
Driver Version: 8.15.10.2202
GPU #2 Active: false
GPU Accelerated Windows: 2/2 Direct3D 9
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSMIME
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSSSL
Expected minimum version: 3.15.4 Basic ECC
Version in use: 3.15.4 Basic ECC
NSSUTIL
Expected minimum version: 3.15.4
Version in use: 3.15.4

This is the troubleshooting information <pre><nowiki>Application Basics ------------------ Name: Firefox Version: 27.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 1 pending crash in the given time range) Extensions ---------- Name: The weDownload Version: 0.93.19 Enabled: true ID: ed149b31-2114-4948-bbf4-21fb338a9d9d@87b08077-a2a6-4480-a7a1-ade143a3d21e.com Name: AVG Security Toolbar Version: 15.2.0.5 Enabled: false ID: avg@toolbar Name: Bing Bar Version: 6.0 Enabled: false ID: [email protected] Name: ClipConverter Desktop Version: 1.1.2 Enabled: false ID: [email protected] Name: Default Manager Version: 2.2 Enabled: false ID: {3252b9ae-c69a-4eaf-9502-dc9c1f6c009e} Name: FastAccess Web Login Version: 1.12 Enabled: false ID: [email protected] Name: K7 WebProtection Version: 1.0 Enabled: false ID: [email protected] Name: Search Helper Extension Version: 1.0 Enabled: false ID: {27182e60-b5f3-411c-b545-b44205977502} Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424 browser.startup.homepage_override.buildID: 20140212131424 browser.startup.homepage_override.mstone: 27.0.1 dom.mozApps.used: true extensions.lastAppVersion: 27.0.1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1393428401 places.history.expiration.transient_current_max_pages: 102097 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 0 plugin.state.npdeployjava: 0 plugin.state.npfbdesktopplugin: 0 plugin.state.npgoogleupdate: 0 plugin.state.npk7srnpext: 2 plugin.state.nppdf: 0 plugin.state.npsitesafety: 0 plugin.state.npvlc: 0 plugin.state.npwinext: 0 plugin.state.npwlpg: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1393088356 Graphics -------- Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0046 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 8-25-2010 Driver Version: 8.15.10.2202 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 9 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4</nowiki></pre>