Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Blank Screen on FamilySearch.org

  • 1 wotmołwa
  • 12 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot user633449

KGidd
KGidd
more options

I have had a problem with familysearch.org not displaying results. All that appears is a blank screen after clicking a link to show databases in the records collection.

Here's the solution:

Click VIEW > CHARACTER ENCODING > WESTERN (ISO-8859-1)

Then click VIEW > CHARACTER ENCODING > AUTO-DETECT > OFF

I have had a problem with familysearch.org not displaying results. All that appears is a blank screen after clicking a link to show databases in the records collection. Here's the solution: Click VIEW > CHARACTER ENCODING > WESTERN (ISO-8859-1) Then click VIEW > CHARACTER ENCODING > AUTO-DETECT > OFF

Wšě wotmołwy (1)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.