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how can I get the pdf viewer to scroll correctly

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Over the last few days I have got a new problem with the pdf viewer. When I scroll down to a new page, the old page stop scrolling, so that the new page covers the bottom of the old page. Thus, can't read from the end of one page to the start of the next.

Over the last few days I have got a new problem with the pdf viewer. When I scroll down to a new page, the old page stop scrolling, so that the new page covers the bottom of the old page. Thus, can't read from the end of one page to the start of the next.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

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Thanks. I just tried that and it didn't work. :-( What next?

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Try the latest development version of the PDF Viewer (pdfjs) as a Firefox extension: