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How do you add truesuite website log on to firefox 19? Or is it not supported?

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Between 3 browsers (Firefox, Chrome and IE9) I can only use the truesuite website log on add on on ie9. I wish to go to Firefox as my default browser but will not give up this feature. Is there some way of adding this add on to Firefox 19? I have done multiple searches on the web with no results, and the authentec website doesn't say. Any help is appreciated.

Between 3 browsers (Firefox, Chrome and IE9) I can only use the truesuite website log on add on on ie9. I wish to go to Firefox as my default browser but will not give up this feature. Is there some way of adding this add on to Firefox 19? I have done multiple searches on the web with no results, and the authentec website doesn't say. Any help is appreciated.

Wšě wotmołwy (5)

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It appears that the publisher, Authentec, has discontinued the TrueSuite product.

In past threads, TrueSuite and HP Simple Pass have occasionally caused a problem with the address bar. However, as recently as Firefox 13, at least one user reported that TrueSuite was still working.

If you check the following tab, do you have a TrueSuite extension that's disabled?

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If it can't be enabled, its internal compatibility range may not have kept up with Firefox updates. Sometimes extensions can be "hacked" to extend the range, but I would be very cautious here because if the extension is no longer maintained with security updates, you may be putting your login credentials at risk.

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Hey Jscher, thanks for the reply.

Under the extension section, there is nothing. But then again I just installed the browser. In both ie9 and Chrome the truesuite website log on program is added automatically under the extension tab. I wasn't sure if there was a way I could manually do this, and if I could I wouldn't even know what file or file extension I would look for.

I think Authentec discontinued the product right after I bought it, and support for it about a year later. But I was hoping someone had found a way to make it work. I definately won't hack into it as I'm afraid it would make it security worthless.

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The file names for Firefox extensions end with .xpi. If you can find the xpi for TrueSuite in one of its folders, you could try dragging and dropping it onto a Firefox tab to install it. (That used to work, but I haven't tested it recently.)

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Thanks, jscher. I couldn't find a file extension of .xpi, so I guess it's not supported in firefox. I guess it's just not going to work. Thanks for all the help and advice.

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It's possible that if you re-run the TrueSuite installer it will recognize the presence of Firefox and only then install the extension, but I wouldn't want you to lose your existing data. Perhaps if you search around for support threads on TrueSuite you can find out whether a reinstall is nondestructive.