When you open a message that you want to reply to, while it's open, click the Reply button, and that should bring up a message window that contains the message you're replying to (and you can edit out anything in that message that you don't want to send back to the original sender -- or you can select the whole message and delete that) with space at the top of the message panel for you to type your reply. That space will expand as you fill it.

You don't need to use any "quote" controls.

If quoting is disabled (or enabled) in Account Settings, Composition & Addressing, selecting Options/Quote Message in the message composer does display the quote here with TB 115/W11. See if it works in safe/troubleshoot mode (hold Shift when launching TB).

I don't see any selection for enabling quoting. only quoting option is to quote original message in reply automatically.

Older version alowed me to select if I wanted the original message quoted in the reply

Trouble shooting mode had no effect on problem

Yes I could have "quote original message in the reply" turned on and then delete the original message but that is a lot more effort then using quote controls if they worked??

Paul

See the attached picture. Press Alt if the Menu Bar is hidden.

Yes I know that is the ooption I use all the time. but after this latest update to TB it does not do anything??

Are you using the same profile in 115 that you used with 102? Try with a new profile (recommended for major releases), starting from Help/More Troubleshooting, about:profiles.

Tried to create a new profile but loose all my folders etc.

there has to be a better way. Am I the only one who has the "quote message" option not working in the new release??

Help

The local folders in your old profile can be transferred to the new one (IMAP folders will resync). Address books can also be transferred.

The reason for creating a new profile and testing with a single account is that this is often a faster and more effective method of restoring operations rather than searching for a 'better way' to uncover the source of the problem.

Thanks for the reply I am uncomfortable trying to transfer all the info from my existing profile to the new one. have had trouble in the past. Not sure of the steps needed to transfer everything. I have a lot of local folders with a lot of messges in them and don't want to loose. them

Still puzzeled why I am having this problem? seems like a pretty basic issue. I am running windows 10 pro on the Dell laptop. been using Firefox and Thunderbird for years. this latest version seems slow and the layout changed some.

Any idea why I have lost the "quote message in reply" option??

thanks Paul

No idea why quoting doesn't work, since it doesn't work in safe mode. But before you start planning to move data from one profile to another, I recommend adding an account to the new profile and testing if quoting works.

I assume you mean add a new e-mail account and then try a reply??

OK Added a new e-mail account to TB but problem still exists.

Still can't believe no one else has the problem

I need to contact TB author some how.

Paul

To report issues like this for developer attention, submit a report at Bugzilla:

https://bugzilla.mozilla.org/enter_bug.cgi#h=dupes%7CThunderbird

Be sure to include a link to this topic, and post the Bugzilla link here.