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SMTP failed

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  • Poslednja wotmołwa wot sfhowes

bevm10661
bevm10661
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I'm running Thunderbird 91.7.0 on Win 10 and suddenly , without any changes made, it cannot connect to the smtp server of my provider. Attached images show the report messages. But Thunderbird refuses to respond when keying in the password.

Incoming server is still working OK

I'm not very techie, so need step by step help, please. Many thanks.

I'm running Thunderbird 91.7.0 on Win 10 and suddenly , without any changes made, it cannot connect to the smtp server of my provider. Attached images show the report messages. But Thunderbird refuses to respond when keying in the password. Incoming server is still working OK I'm not very techie, so need step by step help, please. Many thanks.
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sfhowes
sfhowes
  • Top 25 Contributor
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Your pictures don't show the mail provider, so it's hard to advise. In Tools/Account Settings, Outgoing Server (SMTP), check the authentication method for the smtp server. It should be 'normal password' or OAuth2, depending on the provider.