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when I double click on an email in office365 outlook, the box that opens is blank

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when I double click on an email in office365 outlook, the box that opens is blank. When I click the "Open in a separate window" option I get the same thing. the address of the blank window is "https://outlook.office.com/owa/projection.aspx"

Can anyone help?

when I double click on an email in office365 outlook, the box that opens is blank. When I click the "Open in a separate window" option I get the same thing. the address of the blank window is "https://outlook.office.com/owa/projection.aspx" Can anyone help?

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Does that happen on IE, Edge or Chrome?