My laptop was stolen, how do I recover my bookmarks?
My laptop was stolen, I got a new computer and logged in to my Firefox account but the bookmarks are not coming back. How can I get my bookmarks back? Thank you.
Wšě wotmołwy (1)
You do not as they are now gone. Disable syncing to your other device. Actually for both devices as that is what Sync is for it is not a backup as you do not speak of concern about other data.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
So if wrong do the above to get your bookmarks back, if right then they are gone. Need to change password on the account.
Please let us know if this solved your issue or if need further assistance.