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can't add bookmarks and all have disappeared, have tried all in support

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robcarter
robcarter
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Still no bookmarks in firefox. I tried safe mode; and have tried deleting files such as the places. Cant find the localstor. file anywhere and still have this issue. Please help

Still no bookmarks in firefox. I tried safe mode; and have tried deleting files such as the places. Cant find the localstor. file anywhere and still have this issue. Please help

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cor-el
cor-el
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.