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Since I clicked refresh in troubleshooting, I've not been able to use Firefox. It says I have no profile.

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imelda16
imelda16
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When I want on-line tonite, a message at the bottom of the Firefox page said that if the web-site was slow, go into Troubleshooting and Refresh. I did that but now have no access to Firefox. When I click the Firefox icon, it says I have no profile.

When I want on-line tonite, a message at the bottom of the Firefox page said that if the web-site was slow, go into Troubleshooting and Refresh. I did that but now have no access to Firefox. When I click the Firefox icon, it says I have no profile.

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FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible