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Firefox crashes almost continually.

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Firefox continually crashes when I get on websites with a lot of data such as ESPN or MSN news. Safe mode doesn't help and refresh helps for a very short time and then the crashes start again. I haven't tried IE or Chrome because I've been using Firefox for a long time and I'm familiar with it. I've checked Task Manager and my oyher tasks are few or none. Please help!

Firefox continually crashes when I get on websites with a lot of data such as ESPN or MSN news. Safe mode doesn't help and refresh helps for a very short time and then the crashes start again. I haven't tried IE or Chrome because I've been using Firefox for a long time and I'm familiar with it. I've checked Task Manager and my oyher tasks are few or none. Please help!

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:


You can check for problems with current Shockwave Flash plugin versions and try this:

See also: