We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

I can't remove a browser redirect entitled "helpingtrk.com" despite executing HitmanPro, Malewarebytes, NOD32 and CCleaner

  • 2 wotmołwje
  • 1 ma tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot P220ST

P220ST
P220ST
more options

I use Window 7 OS and am infected by a browser redirect. It's always a variant of "helpingtrk.com/ . . ." . It appears on all browsers and follows to most Internet sites I visit.

It appears most frequently as a window with a redirect button that reads: ********* Dear Amazon.com user,


Congratulations! You have been randomly chosen to receive some exclusive gifts from our team (all worth over $50!)

We ask that you first participate in a quick, 30 second survey about your Amazon experience. (survey is 100% anonymous) No Thanks **********

The "Amazon.com" morphs to whatever website I'm on, but if followed to my lower L corner, it's perpetually trying to redirect to "helpingtrk.com/ . . . " . Tech support just left after an hour of failing to rectify the problem. My password protected Medscape.com site displayed with three separate redirects to 3 distinct vendors, but the bottom L was always addressed "www.helpingtrk.com/ . . ."

Sincerely, Mark

I use Window 7 OS and am infected by a browser redirect. It's always a variant of "helpingtrk.com/ . . ." . It appears on all browsers and follows to most Internet sites I visit. It appears most frequently as a window with a redirect button that reads: <nowiki>*********</nowiki> Dear Amazon.com user, Congratulations! You have been randomly chosen to receive some exclusive gifts from our team (all worth over $50!) We ask that you first participate in a quick, 30 second survey about your Amazon experience. (survey is 100% anonymous) No Thanks <nowiki>**********</nowiki> The "Amazon.com" morphs to whatever website I'm on, but if followed to my lower L corner, it's perpetually trying to redirect to "helpingtrk.com/ . . . " . Tech support just left after an hour of failing to rectify the problem. My password protected Medscape.com site displayed with three separate redirects to 3 distinct vendors, but the bottom L was always addressed "www.helpingtrk.com/ . . ." Sincerely, Mark

Wot cor-el změnjeny

Wšě wotmołwy (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this - http://www.2-security.com/fix-helpingtrk-com-redirection/

P220ST
P220ST Prašer
more options

the-edmeister (Moderator),

I executed all the suggestions @ http://www.2-security.com/fix-helpingtrk-com-redirection/ prior to hiring a Windows browser expert. He came to me and spend two hours with my Windows 7 OS machine, inspecting all Firefox add-ons, and extensions before spending a healthy amount of time investigating my registry.

Two hours later he conceded failure. He did suggest consulting you about the following website and whether it has a positive track record with others so infected.

See: http://malwaretips.com/blogs/remove-browser-redirect-virus/

I look forward to your reply.

Sincerely, Mark