Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Facebook not loading properly

  • 4 odgovora
  • 64 imaju ovaj problem
  • 30 prikaza
  • Posljednji odgovor od ponyparty

more options

I don't know if this is an issue with Facebook, or an issue with Firefox (maybe someone more "in the know" could tell me), but regardless...

I have had issues TWICE THIS WEEK with Firefox not loading Facebook. While it is easily solvable by resetting Firefox, it is a tad annoying/frustrating to have to re-install my add-ons after the fact.

This isn't an issue with my computer or internet connection though. If I go on Chrome while Firefox is still refusing to load Facebook, Facebook will load just fine on Chrome.

I am currently not having this problem with any other sites. Just Facebook.

EDIT: All things are current on my browser.

title edited by a moderator to reflect the support question asked

I don't know if this is an issue with Facebook, or an issue with Firefox (maybe someone more "in the know" could tell me), but regardless... I have had issues TWICE THIS WEEK with Firefox not loading Facebook. While it is easily solvable by resetting Firefox, it is a tad annoying/frustrating to have to re-install my add-ons after the fact. This isn't an issue with my computer or internet connection though. If I go on Chrome while Firefox is still refusing to load Facebook, Facebook will load just fine on Chrome. I am currently not having this problem with any other sites. Just Facebook. EDIT: All things are current on my browser. ''title edited by a moderator to reflect the support question asked''

Izmjenjeno od the-edmeister

Izabrano rješenje

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/fix-problems-facebook-games-chat-and-more

Pročitaj ovaj odgovor u kontekstu 👍 7

Svi odgovori (4)

more options

Odabrano rješenje

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/fix-problems-facebook-games-chat-and-more

more options

Thank you, I will try these next time.

Where is the Reload button?

more options

At the right end of the address bar, there is a combined go/stop/reload button.

Izmjenjeno od jscher2000 - Support Volunteer

more options

Oh, thought so. Just had a different name for it, haha