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All video players on Firefox lose sound and stop playing

  • 7 odgovora
  • 18 ima ovaj problem
  • 10 prikaza
  • Posljednji odgovor od cor-el

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Any video player I play will randomly lose sound and a few seconds later stop playing. I've noticed that this happens when I have two or more tabs with video players on them. Having only one tab with a player, be it youtube, jw player, or veever, does not cause any problems. Having two of them out at the same time causes the problem to occur.

I believe this happened around the time I installed winzip and Windows XP Mode onto my computer, but I have since uninstalled XP Mode.

I use an Acer computer, Aspier 4830T-6841, windows 7.

Any video player I play will randomly lose sound and a few seconds later stop playing. I've noticed that this happens when I have two or more tabs with video players on them. Having only one tab with a player, be it youtube, jw player, or veever, does not cause any problems. Having two of them out at the same time causes the problem to occur. I believe this happened around the time I installed winzip and Windows XP Mode onto my computer, but I have since uninstalled XP Mode. I use an Acer computer, Aspier 4830T-6841, windows 7.

Svi odgovori (7)

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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

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This didn't solve the problem.

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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The problem here is that Flash isn't crashing, it's the video just stops dead in its tracks after losing sound. I can set the cursor to the start of the video or other points and the video will work perfectly well for a while before the event happens again.


I can try out downgrading to flash 10, but I don't think it'll help.

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I am having the same problem. Any time I am watching a video, I lose sound first, video plays for a few seconds, then freezes.

I don't have problem with this on Chrome or IE.

The problem occurred when i updated to the latest flash.

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin

Try to disable hardware acceleration in Firefox.