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I am unable to install firefox on my laptop, during installation an error message appears and installation stops. It also occurs when trying to install opera. Any ideas what could be wrong?

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belinda_june
belinda_june
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I have ran mcafee anti-virus which has not found any viruses. Hope someone can help. Thanks

I have ran mcafee anti-virus which has not found any viruses. Hope someone can help. Thanks

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ideato
ideato
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Disable your firewall and your antivirus and try again, after successfully install, enable it again.

thank you