Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Unable to play amazon prime videos on firefox

  • 6 odgovora
  • 0 ima ovaj problem
  • 4 prikaza
  • Posljednji odgovor od Rebecca_M

more options

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Svi odgovori (6)

more options

Does it still happen in Troubleshoot Mode?

more options

I tried trouble shoot mode - it didn't fix it.

more options

Does it still happen in a new profile without signing into Sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

I signed out of firefox account and it still happens.

more options

Signing out isn't enough, you need to test a new profile. An easy way is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

i downloaded developer edition ,and the video plays fine in that. what do i do to fix normal firefox?