Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Can't Reset Firefox Password

  • 2 odgovora
  • 1 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od FredMcD

more options

For some reason I cannot reset my Firefox password


specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

For some reason I cannot reset my Firefox password specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

Svi odgovori (2)

more options

Are you talking about a website? Or the browser itself?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}