Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

This morning was asked to update existing account, asked for email address and password, got in but all saved info is gone, like its a new account, need old inf

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od sfhowes

edisrael
edisrael
more options

I am able to use the email fine but all previous information, saved emails , folders etc are missing, its like it set up a whole new email, does anyone know where this information is and if it can be retrieved? Thanks for your help in advance.

I am able to use the email fine but all previous information, saved emails , folders etc are missing, its like it set up a whole new email, does anyone know where this information is and if it can be retrieved? Thanks for your help in advance.

Svi odgovori (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Help/Troubleshooting Information, about:profiles. Is there another profile listed besides the one in use? If so, can you select it and 'Launch profile in new browser' and see your old data?