Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Since the update to Thunderbird 38.5, I no longer receive emails.

  • 2 odgovora
  • 5 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od thundervoid

thundervoid
thundervoid
more options

After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

Svi odgovori (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Norton lies about being disabled. Try windows safe mode and see if it suddenly works.

thundervoid
thundervoid Vlasnik pitanja
more options

Thanks for the quick response, Matt.

I rebooted Windows in safe mode and TB worked. then I rebooted in normal mode and TB worked! I'm not sure why. I had rebooted several times since it stopped working. I'm happy it's running. Thanks for your help.