Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Firefox crashes

  • 1 odgovor
  • 2 imaju ovaj problem
  • 8 prikaza
  • Posljednji odgovor od FredMcD

Rene01
Rene01
more options

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data. 

ive deleted firefox from my system and reinstalled it but the same problem occurs.

I cannot keep firefox running on my system at all. help please.

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data. ive deleted firefox from my system and reinstalled it but the same problem occurs. I cannot keep firefox running on my system at all. help please.

Svi odgovori (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29