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Problems with mobile sync

  • 7 odgovora
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od christ1

TOOliver2
TOOliver2
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I use Thunderbird for two email accounts, only one of which I have set up on my Android phone. A couple problems with that account:

1. I cannot access sent or deleted emails prior to the day I installed Thunderbird. They're just not there. Whereas on the other account, I can access as far back as I want. There have been a couple of instances when I needed to reference an email I sent prior to my Thunderbird installation date and found that it wasn't there. 2. Emails I send or delete on my phone do not show in the folders in Thunderbird. That is, if I send an email on my phone and try to reference to it on Thunderbird later, it isn't there.

Thank you for any help!

I use Thunderbird for two email accounts, only one of which I have set up on my Android phone. A couple problems with that account: 1. I cannot access sent or deleted emails prior to the day I installed Thunderbird. They're just not there. Whereas on the other account, I can access as far back as I want. There have been a couple of instances when I needed to reference an email I sent prior to my Thunderbird installation date and found that it wasn't there. 2. Emails I send or delete on my phone do not show in the folders in Thunderbird. That is, if I send an email on my phone and try to reference to it on Thunderbird later, it isn't there. Thank you for any help!

Izabrano rješenje

There have been many complaints from people using Outlook.com in this forum. Complaints are only for Outlook.com, so we are assuming Microsoft are having some sort of issue. You may want to keep an eye an a Microsoft forum.

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Svi odgovori (7)

christ1
christ1
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For Thunderbird, what's your account type - POP or IMAP?

TOOliver2
TOOliver2 Vlasnik pitanja
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IMAP.

christ1
christ1
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A couple problems with that account:

What is the account we're talking about - the one which is set up in Thunder bird and on the phone, or the one which only exists on the phone?

I cannot access sent or deleted emails prior to the day I installed Thunderbird.

Which device are we talking about - Thunderbird or the phone?

TOOliver2
TOOliver2 Vlasnik pitanja
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One of the email accounts, I only access via Thunderbird. The other, I access via Thunderbird and my phone. That is the one I'm talking about. I cannot access emails via Thunderbird I sent or deleted prior to the day I installed Thunderbird. But, with the other account (the Thunderbird only account), I can go back as far as I want.

Matt
Matt
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What mail provider? Google at least have a setting on how far to go back on their web mail

TOOliver2
TOOliver2 Vlasnik pitanja
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Outlook.com on Office 365

christ1
christ1
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Odabrano rješenje

There have been many complaints from people using Outlook.com in this forum. Complaints are only for Outlook.com, so we are assuming Microsoft are having some sort of issue. You may want to keep an eye an a Microsoft forum.

Izmjenjeno od christ1