We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

New Tab page has no tiles and gear button is unresponsive

  • 1 odgovor
  • 1 ima ovaj problem
  • 9 prikaza
  • Posljednji odgovor od cor-el

kydells
kydells
more options

I want my tiles back!

New Tab page shows up with a search bar and a gear in the right hand corner -- when I click on the gear a dropdown menu appears, but none of the options are highlighted with a check nor are they clickable!

Please help!

I want my tiles back! New Tab page shows up with a search bar and a gear in the right hand corner -- when I click on the gear a dropdown menu appears, but none of the options are highlighted with a check nor are they clickable! Please help!

Svi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there any error message in the Web Console (Firefox/Tools > Web Developer) about issues with the about:newtab page?

Try to clear the Cache.

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window