Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Firefox crashes

  • 1 odgovor
  • 5 ima ovaj problem
  • 13 prikaza
  • Posljednji odgovor od user633449

more options

Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears.

I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits.

I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears. I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits. I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Izabrano rješenje

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (1)

more options

Odabrano rješenje

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.