I do not have the "menu" item you describe
Whenever I try to forward anything, a message comes up saying "Unable to load null status 404". This has only happened yesterday. Now is constant. PLEASE HELP!
Svi odgovori (1)
Is that happening with Verizon webmail?
We have seen a few report about an issue with the Verizon website, but AFAIK no possible cause or cure has been posted.
Is this with a secure HTTPS connection?
Are there any related JavaScript error messages in the Web Console (Firefox/Tools > Web Developer)?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
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