We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to send timing out on smtp server

  • 2 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर christ1

derekpayne
derekpayne
more options

within the last few days, this error message has started appearing on all our pc's and we are unable to send any emails using Thunderbird, other email clients work fine.

Have tried uninstalling and re-installing program but it is still the same.

within the last few days, this error message has started appearing on all our pc's and we are unable to send any emails using Thunderbird, other email clients work fine. Have tried uninstalling and re-installing program but it is still the same.

All Replies (2)

derekpayne
derekpayne प्रश्नकर्ता
more options

Here is the diagnostic report: 

 Application Basics

   Name: Thunderbird
   Version: 29.0
   User Agent: Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Thunderbird/29.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20140424045348
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) mail.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account3:
     INCOMING: account3, , (pop3) mail.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account4:
     INCOMING: account4, , (pop3) mail.theboardwalkcafe.co.uk:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account5:
     INCOMING: account5, , (pop3) mail.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account6:
     INCOMING: account6, , (pop3) mail.rivierawebsites.co.uk:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account7:
     INCOMING: account7, , (pop3) mail.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account10:
     INCOMING: account10, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

   account11:
     INCOMING: account11, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, plain, passwordCleartext, true

 Crash Reports

 Extensions
   Mail Merge, 3.7.1, false, [email protected]
   Show All Body Parts, 1.2, false, [email protected]

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.cache.disk.smart_size_cached_value: 358400
     dom.max_chrome_script_run_time: 0
     extensions.lastAppVersion: 29.0
     font.internaluseonly.changed: true
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 398cb7ab-c2b4-480f-9cb9-9618d026c7d
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1398626960
     places.history.expiration.transient_current_max_pages: 87222
     plugin.importedState: true
     plugin.state.flash: 0
     plugin.state.java: 0
     plugin.state.np32dsw: 0
     plugin.state.npctrl: 0
     plugin.state.npdeployjava: 0
     plugin.state.npdlplugin: 0
     plugin.state.npdrmv: 0
     plugin.state.npdsplay: 0
     plugin.state.npffapi: 0
     plugin.state.npfoxitreaderplugin: 0
     plugin.state.npgeplugin: 0
     plugin.state.npgoogleupdate: 0
     plugin.state.nppl: 0
     plugin.state.npqtplugin: 0
     plugin.state.nprndlchromebrowserrecordext: 0
     plugin.state.nprndlhtml5videoshim: 0
     plugin.state.nprndlpepperflashvideoshim: 0
     plugin.state.nprpchromebrowserrecordext: 0
     plugin.state.nprphtml5videoshim: 0
     plugin.state.nprpplugin: 0
     plugin.state.npwmsdrm: 0
     plugin.state.npwpf: 0
     plugin.state.npystate: 0

 Graphics

     Adapter Description: NVIDIA GeForce 7025 / NVIDIA nForce 630a
     Vendor ID: 0x10de
     Device ID: 0x03d6
     Adapter RAM: Unknown
     Adapter Drivers: nv4_disp
     Driver Version: 6.14.13.783
     Driver Date: 1-31-2013
     WebGL Renderer: false
     GPU Accelerated Windows: 2/2 Direct3D 9

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.3
     4.10.3

     NSS
     3.16 Basic ECC
     3.16 Basic ECC

     NSS Util
     3.16
     3.16

     NSS SSL
     3.16 Basic ECC
     3.16 Basic ECC

     NSS S/MIME
     3.16 Basic ECC
     3.16 Basic ECC
christ1
christ1
  • Top 25 Contributor
more options

Make sure TB isn't blocked by a personal firewall.