Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message texts have disappeared from body of messages

  • 5 प्रत्युत्तर
  • 4
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Matt

more options

Message texts have disappeared from body of messages. The inbox still shows subject, date received etc but no details show up when message is opened except for some html messages.

Message texts have disappeared from body of messages. The inbox still shows subject, date received etc but no details show up when message is opened except for some html messages.

All Replies (5)

more options

Right click the folder, select properties and then the repair button. That will rebuild the index to the account and hopefully your mail will appear unscathed.

more options

I did that and it made matters worse: the list of emails inthe Inbox also disappeared.

more options

So the reindex can not find any mail to index. Has your anti virus program found any email borne malware, or identified anything it has put in quarantine (like your inbox)

more options

Yes, it did find some infections and decided it was going to clean them. Is this what is likely to have caused the problem? Thank you for your postings and desire to help: much appreciated.

more options

It is a distinct possibility, but you will have to look through quarantine and activity logs for your anti virus for a file named inbox.