I use Firefox on Windows Vista. I have a Norton toolbar. Every day Firefox makes me reinstall the Norton toolbar in order to use it. How do I stop this ?
When my computer has been shutdown for a while, I don't have my Norton toolbar when I first start Firefox. If I then restart Firefox a window opens asking if I want to allow Norton to install the toolbar. When I click allow I am told I have to then restart Firefox again. Upon restarting Firefox again my Norton toolbar is present. Since I shut the computer down every night, I have to go through this entire procedure every morning when I start it up. There is surely a fix for this.
All Replies (1)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions (wont uninstall norton toolbar), Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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Thank you.