Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox is treating my shift key like the back button.

  • 5 प्रत्युत्तर
  • 14
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

gschulz
gschulz
more options

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

All Replies (5)

philipp
philipp
  • Moderator
more options

hello gschulz, are you scrolling with your mouse at the same time (shift & downscroll will go back in the history, ctrl+downscroll will decrease the zoom level)? maybe also test it with different hardware...

gschulz
gschulz प्रश्नकर्ता
more options

I wasn't touching the mouse at the time. I'll try it with different hardware.

gschulz
gschulz प्रश्नकर्ता
more options

You nailed it. It seems to have been my wireless keyboard. I don't know if a key was stuck or what it was, but the issue went away when I disconnected both the mouse and keyboard.

jamiemarie1
jamiemarie1
more options

I have the same problem and I am not using my mouse while hitting shift key- have uninstalled and reset firefox over 3 times. I have tried in IE and do not have the issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

jamiemarie1 created a new thread here: