Crashs within a minte on nearly all websites, even in safe mode. Crash report ID: a6641e7f-363a-4fed-b5ba-7ec2c2130504
Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit Related Bugs
599354 NEW --- crash under Windows XP in BaseThreadStart @ RtlpWorkerCallout (malware-related?)
Crashing Thread Frame Module Signature Source 0 @0x1a4c57 1 ntdll.dll RtlpWorkerCallout 2 ntdll.dll RtlpExecuteWorkerRequest 3 ntdll.dll RtlpApcCallout 4 ntdll.dll RtlpExecuteWorkerRequest 5 kernel32.dll BaseThreadStart
All Replies (4)
Please provide Crash Report ID numbers, like 5 to 10.
Here are my last 5 to 10 crash report ID's.
Report ID
Date Submitted
bp-d92a9fc0-349f-40d1-a198-72e922130504 5/4/2013 4:09 PM bp-c58dc978-fc75-4557-8f74-a476f2130504 5/4/2013 4:05 PM bp-a6641e7f-363a-4fed-b5ba-7ec2c2130504 5/3/2013 10:54 PM fad9513d-c12c-4c13-bdf4-4503060dd9b7-browser 4/28/2013 11:25 PM
As you can see, it is still crashing even with plug-ins disabled.
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked