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can t open

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर salinamarie

salinamarie
salinamarie
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I can not open firefox, i get an error message saying it is already open. i have restarted the computer, uninstalled/reinstalled, done the chkdsk thing, and every other thing listed in the help articles, what else can i do? i have ie and google chrome, which i despise both but they are running fine and everything else is fine w my computer, this started on saturday and i can not fix it.

I can not open firefox, i get an error message saying it is already open. i have restarted the computer, uninstalled/reinstalled, done the chkdsk thing, and every other thing listed in the help articles, what else can i do? i have ie and google chrome, which i despise both but they are running fine and everything else is fine w my computer, this started on saturday and i can not fix it.

All Replies (2)

FireChemist
FireChemist
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Hi! It could be that Firefox is still running as a process even though it has closed.

Try,

1. Right-click on the Windows task bar

2. Select Start Task Manager

3. Click on Processes tab, and select firefox.exe*32

4. Click on End Process button.

salinamarie
salinamarie प्रश्नकर्ता
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this was the first thing i did, there is not any type of process open with firefox listed. i have tried everything that was listed in the the help forums and am still getting the error message.