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Firefox crashes

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर simonjevans99

simonjevans99
simonjevans99
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Hi, when I try and open Firefox on my MacBook it starts with the 'Crash Reporter', I click on 'Quit Firefox' or 'Restart' and nothing happens, just keeps doing the same as above and opening the 'Crash Reporter'...please help.

Hi, when I try and open Firefox on my MacBook it starts with the 'Crash Reporter', I click on 'Quit Firefox' or 'Restart' and nothing happens, just keeps doing the same as above and opening the 'Crash Reporter'...please help.

All Replies (2)

user66338
user66338
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Hello,

this should be the right article for you: Mozilla Crash Reporter

Also, try giving me a crash ID by following these steps: Get help fixing this crash

--Tobbi

user66338 द्वारा सम्पादित

simonjevans99
simonjevans99 प्रश्नकर्ता
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Hi Tobbi,

I looked at the link but I'm still stuck...I can't even open Firefox in safe mode? How do i give you a crash ID when I get to the location bar?

Thanks

Simon