Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my E-mail list can not be accessed from the home page of Comcast in Firefox. Comcast has said that this is a Firefox issue since I can access it from IE. Can you help me. The Firefox phone number that they gave me did not work.

  • 1 प्रत्युत्तर दें
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर the-edmeister

rjwjr790
rjwjr790
more options

I can access Comcast .net, but clicking on the E-mail tab does not take me to my E-mails.

I can access Comcast .net, but clicking on the E-mail tab does not take me to my E-mails.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

That worked fine in Firefox immediately after Comcast did the update from Zimbra to Xfinity Connect for their web mail interface, then 3 months later Comcast broke the functionality in Firefox. The Connect Lite interface still works fine for Firefox.

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Or, bypass using the View Entire Inbox and click on the first email which is showing on the unread email listing under Compose New. Once you're viewing that email the Folders menu will appear in the left column.