will not load adobe flash, cannot play zynga games on facebook
when asked to download the new version of adobe flash player, the first 2 files work, system says download complete , but do not get the run box or step 4
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"...but do not get the run box or step 4"": Firefox does not have a "Run" option. What is "step 4"? Where are you getting your instructions? See if the download and install instructions below helps you.
There are 2 versions of Adobe Flash:
- an ActiveX version for IE only
- a Plugin version for most other browsers including Firefox
- On a Windows system, you should always update both individually.
You do not appear to have the Plugin version for Firefox installed. If you did, in Add-ons > Plugins you would see "Shockwave Flash (version)".
Install or update Adobe Flash
- Using Firefox, go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
- When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
- Click or double-click on the file you just saved to your desktop
- In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
- The "Install" button in the lower right corner will now be highlighted, click it.
- The installation is quick.
- Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- Direct link ActiveX version for IE only: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
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Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
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