Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Had a problem with hijacked browsers. Got it cleaned, Firefox will not open or un install. I want to remove existing and install a "clean" one.

  • 1 प्रत्युत्तर दें
  • 4
  • 1 view
  • के द्वारा अंतिम प्रतियुतर the-edmeister

ruskinflgator
ruskinflgator
more options

Browsers were hijacked, found and quaranteened(sp?) the bugs, Mozilla will not open from the desktop, Programs. Tried to un-install either one-no joy. Want to use Firefox again, thought I could uninstall and reinstall "Clean" versions. If nothing else, since I can't use Mozilla, want to remove them permanently.

Browsers were hijacked, found and quaranteened(sp?) the bugs, Mozilla will not open from the desktop, Programs. Tried to un-install either one-no joy. Want to use Firefox again, thought I could uninstall and reinstall "Clean" versions. If nothing else, since I can't use Mozilla, want to remove them permanently.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows

Start here for manual removal instructions:
Even if the uninstall fails, as it may in some cases, continue on with the rest of the uninstall instructions.