Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox say there is a update but then say can not find License go to home page for more info on this

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 21 views
  • के द्वारा अंतिम प्रतियुतर cor-el

AnonymousUser
AnonymousUser
more options

I start fire fox it goes to install a update but then stops and a window opens saying something about a license page that can not find and says to go to Firefox home page for more information on this issue.

This happened

Not sure how often

== Just a few days back

I start fire fox it goes to install a update but then stops and a window opens saying something about a license page that can not find and says to go to Firefox home page for more information on this issue. == This happened == Not sure how often == Just a few days back

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

AnonymousUser
AnonymousUser प्रश्नकर्ता
more options

Hello Thank you cor-el that seems to have worked It has been a couple of days and I have not had a Issue.

Again Thanks

Ruben M.