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pop3 password disappeared

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर peter.bavington

peter.bavington
peter.bavington
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After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

peter.bavington द्वारा सम्पादित

चुने गए समाधान

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

peter.bavington
peter.bavington प्रश्नकर्ता
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Further information: the pop3 server is shown in tools>account settings>server settings but it is not listed in tools>settings>privacy and security>passwords>saved passwords. When I try to 'get all messages' Thunderbird does nothing: no error message, nothing at all. Thunderbird does not ask me to enter a password.

Matt
Matt
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  • Top 10 Contributor
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First things first. What are the account settings you are using? Then do you use an anti virus program? What is it?

There is a summary in the troubleshooting information on the help menu that you can copy and paste to make that simpler.

peter.bavington
peter.bavington प्रश्नकर्ता
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चयनित समाधान

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.