Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot add Hotmail account to Mozilla

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 5 views
  • के द्वारा अंतिम प्रतियुतर david

spruce18b
spruce18b
more options

I can easily log on to my Hotmail account. The password works, otherwise I wouldn't be able to log on to my Hotmail account using Firefox. However, when I add the Hotmail account to Mozilla using the correct password, I receive the error message that the username or password is incorrect. What could I be doing wrong?

I can easily log on to my Hotmail account. The password works, otherwise I wouldn't be able to log on to my Hotmail account using Firefox. However, when I add the Hotmail account to Mozilla using the correct password, I receive the error message that the username or password is incorrect. What could I be doing wrong?

All Replies (1)

david
david
  • Top 10 Contributor
more options

I think your Hotmail password is only for web access. You may need an APP password that is explicitly for Thunderbird. This is not a Thunderbird shortcoming, but several major email providers now require separate passwords for each email client a person uses. If you do a websearch for hotmail app password, I think you will see several explaining this.