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email not sending

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Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.214.107.116 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130

when connecting to spectrum things work fine

not in thunderbird

please

'''Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.214.107.116 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130''' when connecting to spectrum things work fine not in thunderbird please

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I suggest you contact Spectrum. This is not an issue for an email client. By contacting them, you can get explicit details on the issue.

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I have contacted Spectrum... they could not find any error code anywhere near what was shown. I could enter https://webmail.spectrum.net/mail/auth and sens anything anywhere with or without attachments. I don't usually send emails so I do not know when it started. now I have w2ished to send three in the last week or so... I can't... I have had Thunderbird for years now.... I dont want to .... yet I will find an email server that will let me send. and it will not be spectrum.... any suggestions? tom