We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have totally screwed up server setting and passwords

  • 4 प्रत्युत्तर
  • 2
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Alan Fletcher

more options

My fault entirely. I have used Thunderbird for years. Currently I use it to access three gmail accounts and one hotmail account. One of the gmail accounts has a calendar. Some time ago I had to make a change to add some google generated passwords to one account. I can't remember why. I do know my current userids and passwords and can access the accounts from both windows and android so a swift resolution is not critical. I lost access to one gmail account through google's recent change. So I decided to review everything.

I have made multiple changes (silly boy!) in Server settings, Outgoing server and passwords. Now I keep getting asked for passwords although no clue as to which ones. Please point me to an article that takes me through a full manual configuration, although if it is possible without losing old emails, deleting the current accounts and configuring them automatically.

My fault entirely. I have used Thunderbird for years. Currently I use it to access three gmail accounts and one hotmail account. One of the gmail accounts has a calendar. Some time ago I had to make a change to add some google generated passwords to one account. I can't remember why. I do know my current userids and passwords and can access the accounts from both windows and android so a swift resolution is not critical. I lost access to one gmail account through google's recent change. So I decided to review everything. I have made multiple changes (silly boy!) in Server settings, Outgoing server and passwords. Now I keep getting asked for passwords although no clue as to which ones. Please point me to an article that takes me through a full manual configuration, although if it is possible without losing old emails, deleting the current accounts and configuring them automatically.

All Replies (4)

more options

I know little of hotmail, but have suggestions for Gmail.


Here are the basics:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing)

 (that is at Tools>Preferences>Privacy&Security - click 'saved passwords'   Then click 'show passwords'  then highlight the rows with incoming and outgoing gmail servers and click DELete. )

- check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.

more options

Many thanks David, Worked perfectly for my three gmail accounts. I still have two problems.

I have a calendar associated with one gmail account. When I open the calendar I see a one month view with all the correct entries. I can only see this month. The left hand pane tells me all calendars are disabled. If I click on enable I get a pop up box prefilled with my email address. When I enter the correct password I get into a loop.

I still need help with hotmail, but perhaps I should research that myself first.

Thanks again, Alan

more options

I was glad to assist. I know little to nothing on TB calendars, as I use Google. Good luck with hotmail.

more options

David, Thanks for your help. Now fixed calendar so only hotmail to go. I used the button to mark the issue fixed but it doesn't work. In Firefox it just hangs with a blank screen. In Chrome I get error 405.