Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restore previous session

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 11 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

I clicked Restore previous session but it didn’t restore my previous session of about a dozen windows with many tabs on each window. Is there a way to recover them?

I clicked Restore previous session but it didn’t restore my previous session of about a dozen windows with many tabs on each window. Is there a way to recover them?

All Replies (1)

more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address box.

Under Troubleshooting Information on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show or Open Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.