Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All my extensions disabled with no option to re-enable

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1003 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

For some reason, about a couple of weeks ago, all my Firefox extensions were disabled with no option to re-enable them. Clicking on the "..." next to each add-on only shows options "Remove", "Report", & "Manage". No "Disable" or "Enable" option. Why? How can I re-enable them?

My Firefox version is 71.0.

For some reason, about a couple of weeks ago, all my Firefox extensions were disabled with no option to re-enable them. Clicking on the "..." next to each add-on only shows options "Remove", "Report", & "Manage". No "Disable" or "Enable" option. Why? How can I re-enable them? My Firefox version is 71.0.
संलग्न स्क्रीनशॉट

चुने गए समाधान

1) Reboot the computer.

2) Do not run Firefox in Safe Mode. (Add-ons disabled)


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (3)

more options

चयनित समाधान

1) Reboot the computer.

2) Do not run Firefox in Safe Mode. (Add-ons disabled)


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

more options

The deleting the extensions* and compatibility.ini worked! They were all disabled when I restarted but the "Enable" option was back. All good now thanks FredMcD, you rock!

dkarnows द्वारा सम्पादित

more options

Glad to help. Safe Surfing.