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Surface Pro Pen is scrolling function not working on firefox ?

  • 8 प्रत्युत्तर
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

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Hi, having brand new Surface Pro 6 and scrolling function is not working on Firefox, its working on all browsers but not only FIREFOX! i'm using latest version of firefox n windows as well! Advise how to fix it ?

P.s everything is working great with pen, only SCROLLING is not working on firefox

Hi, having brand new Surface Pro 6 and scrolling function is not working on Firefox, its working on all browsers but not only FIREFOX! i'm using latest version of firefox n windows as well! Advise how to fix it ? P.s everything is working great with pen, only SCROLLING is not working on firefox

All Replies (8)

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Hi wasi2019, does the pen work for other purposes, such as operating form controls or menus?

And does Firefox understand other touch screen actions, such as scrolling with your finger -- it's just that Firefox doesn't understand that the pen should do the same thing?

I actually haven't tried a Surface Pen myself, so hopefully another volunteer will have some insight on whether any settings changes might be needed to enable that function.

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jscher2000 said

Hi wasi2019, does the pen work for other purposes, such as operating form controls or menus? And does Firefox understand other touch screen actions, such as scrolling with your finger -- it's just that Firefox doesn't understand that the pen should do the same thing? I actually haven't tried a Surface Pen myself, so hopefully another volunteer will have some insight on whether any settings changes might be needed to enable that function.

Yes pen is working on everything but only NOT SCROLLING!

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And scrolling with your finger is working, but Firefox doesn't let the pen work like a finger?

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jscher2000 said

And scrolling with your finger is working, but Firefox doesn't let the pen work like a finger?

Yes correct, the scrolling is working with finger touch but not with PEN!

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McCoy said

Hello wasi2019, Would you please take a look at this : https://www.reddit.com/r/firefox/comments/bdpw99/surface_pro_6_windows_10_flick_to_scroll_web_page/

its working but i cant turn this option OFF because this is why i bought Surface because i have to work with a pen ! and i cant switch OFF n ON for only firefox! in case the issue is not solved, I'll happy to use chrome or other brosers ( except firefox ) !

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Hi, anyone can help or its time to give up on firefox?

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First, can someone give me this device?

But seriously, I suggest you file a bug: https://bugzilla.mozilla.org/